Booking Terms

Thank you for making a booking with the Mobile Music School. In order for your school to get the most from our tutor and music programme we ask you to familiarise yourself with the booking terms below.

General

The timetable submitted on the booking form will be the timetable we will use on the day.
No additional or longer classes can be facilitated without prior agreement.
Any changes to the booking need to be made directly through the MMS office and not with our tutors.

What to expect?

In the case of one day workshops, our tutor will arrive 30 minutes in advance of the workshop and will need access to the room to set up.
For Drumming Workshops, we recommend that the Hall or a large room is used for all workshops, with the children taking turns attending the sessions.
For Let’s Explore workshops, the tutor can move from classroom to classroom.
In the case of bookings that are 6 weeks or longer, our tutor will arrive 15 minutes in advance of the first class.
All of our programmes are designed to be interactive, educational and fun, along with being in line with the parameters discussed at the time of booking.
We don’t share our lesson plans, but upon request, classroom teachers can be given a tick sheet of the strands and strand units covered at the end of a 6-week programme, or at the end of each term during a long programme.

What we expect?

That our tutor is welcomed into your school and treated the way you’d like to be treated and supported as a visiting tutor to your school.
That each class is ready to start their class on time.
That the classroom teacher is supportive throughout the workshop, with an open line of communication at all times, and manages any disruption or issue so the tutor can carry out the lesson.
Where applicable, interactive whiteboards and other suitable classroom resources (CD player, whiteboard, etc.) are made available to Mobile Music School tutors during classroom programmes.
That the children are well behaved and attentive during their workshop.
That any specific content requests are made before we start, to enable us to factor them into our programme plan.

Cancellations / Missed Classes

In the event of MMS having to cancel or rearrange a class or workshop due to illness, family bereavement, incremental weather conditions or other external factors, the MMS will liaise with the school to rearrange the planned event for another suitable day. MMS will not charge for this lost day but reserves the right to organise a make-up day for the time/day lost.
The dates for all Short Programmes, Classroom Music Programmes & Workshops will be communicated by email from MMS at the initial booking stage. Once these are agreed at the outset, they cannot be cancelled.
We will endeavour to facilitate any change requests by rearranging a previously booked date where possible; however, this will depend on tutor availability. If we are unable to rearrange the date due to lack of availability, the fees due must still be paid.

Payment Terms

Payments can be made online by EFT only after you receive an invoice from MMS.
MMS tutors are not responsible for payments and are not insured to handle cash or cheques.
Please reference the invoice number on all bank transfers.

Social Media Request

Please follow us and tag us on social media. You’ll find us on Facebook & Instagram.
Facebook – The Mobile Music School
Instagram – @mobilemusicschool
Give us a mention and include a link to our website on any blog posts or newsletters you send out to parents. Our website is www.mobilemusicschool.ie.

Feedback

We welcome feedback on every level of the services we offer and would strongly encourage you to contact Clare in our office.
Clare’s contact details are 087 422 1422 or admin@mobilemusicschool.ie.
In the highly unlikely event of something not meeting your desired standard we ask you to highlight the changes you’d like to see made and give us an opportunity to implement those changes.